Read 2117 times

  • jimmyjamison
  • Veteran

    • 141

    • November 23, 2010, 07:23:21 pm
    • Ulsan, South Korea
preventing pay phone problem
« on: April 06, 2011, 02:13:09 pm »
I bought a pay-as-you-go phone when I first arrived in Korea. About two weeks ago, my phone stopped allowing outgoing texts or calls. I can still receive a call or a text, but I can't call or text back to someone. When I try I get this message:

"This phone cannot be used for outgoing calls by the user's request."

I just put 40,000W on the phone a few weeks ago, so there is no way the phone is out of minutes.

Is it possible that the lady that helped put the minutes on the phone made a mistake and the minutes didn't go through. Has anyone heard this message before. I wonder if I accidentally hit some setting and requested that the phone be shut off.

Any help would be much appreciated!
« Last Edit: April 06, 2011, 02:16:27 pm by jimmyjamison »


  • AC_in_Korea
  • Super Waygook

    • 263

    • July 30, 2010, 11:25:33 am
    • Miryang, South Korea
Re: preventing pay phone problem
« Reply #1 on: April 06, 2011, 02:26:59 pm »
You mentioned you put 40,000 won on it a few weeks ago - four weeks?  When I had pay as you go in my first year in Korea - I had to put money on it every month (4 weeks roughly)
If I didn't - I lost the amount remaining.  Even if you put 5000 won on it, the amount left over from the previous time period will get carried over, plus the 5000 won.
Check it out with them.....
Be the change you want to see in the world.


  • daveb
  • Super Waygook

    • 284

    • March 07, 2011, 10:08:52 am
Re: preventing pay phone problem
« Reply #2 on: April 06, 2011, 02:35:33 pm »
I had this on a contract phone last year - when my numb-swede boss didn't pay the bill.


  • pablo112
  • Adventurer

    • 38

    • September 29, 2010, 10:55:35 am
Re: preventing pay phone problem
« Reply #3 on: April 06, 2011, 02:57:35 pm »
I get that problem every 4 weeks. You need to top it up again to be able to use it. As an above poster said, what ever you have left on it normally gets carried over but sometimes there is a time limit. For example, with my phone I get 4 weeks to use the credit. So 28 days later I get a grace period of 10 days and after those 10 days I can't use my phone at all unless I top up (toping up after 10 days means I lose all money except what is put on it, while topping up during those days lets me keep the money)


  • jimmyjamison
  • Veteran

    • 141

    • November 23, 2010, 07:23:21 pm
    • Ulsan, South Korea
Re: preventing pay phone problem
« Reply #4 on: April 07, 2011, 10:10:42 am »
Really now?!

That is strange. I originally got the phone and put 20,000W on it. The reason why I am confused is that the 20,000W lasted for a good 2-3 months. When it got low, there was a Korean message on my phone that would kick in if I was calling someone. It would allow the call to go through, but it was just basically telling me I had less than 5000W left on the phone and that I needed to recharge.

I wonder why that would have changed all of a sudden.

Okay I will go recharge it and see what happens. So I get 28 days to use the money on the phone? Then I have to go put more money on it? I didn't quite understand your response about the money that is left on the phone. I lose it all? So, if I only used 10,000W of the 40,000W on the phone, what happens to the other 30,000W?

I REALLY appreciate you guys/gals taking the time to help me. Thank you!


  • jimmyjamison
  • Veteran

    • 141

    • November 23, 2010, 07:23:21 pm
    • Ulsan, South Korea
Re: preventing pay phone problem
« Reply #5 on: April 07, 2011, 10:14:43 am »
Okay! I understand. Thanks Anita. So just go and throw a few chun on it every four weeks and I'll keep the amount remaining on the phone. Thanks!


  • laurenceb
  • Explorer

    • 9

    • December 10, 2010, 08:00:34 am
    • Gwangju, South Korea
Re: preventing pay phone problem
« Reply #6 on: April 10, 2011, 10:27:27 pm »
I seem to be able to use up all of the credit on my phone without restriction. I was never told anything about a monthly top-up requirement, but I am only able to top up on a website myfreet.org because the phone shops don't allow me to top up my phone there... for some reason.