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double payment
« on: June 26, 2019, 04:30:42 pm »
I paid for the annual subscription on June 18, and forgot that I did not cancelled monthly subscription....and monthly one was paid automatically on Jun 20....could you cancel the June 20 transaction???
« Last Edit: June 26, 2019, 04:45:09 pm by cheesekim1208 »


  • Arsalan
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Re: double payment
« Reply #1 on: June 29, 2019, 07:31:56 pm »
Iíll take care of it.
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Re: double payment
« Reply #2 on: July 05, 2019, 12:28:26 am »
Something similar happened to me. June 2018 I paid for a 1 year subscription and June 2019 I was billed again for another year. I was under the impression I just ordered 1 year not a reoccurring subscription. If any admin could refund me I would really appreciate that, as Iím no longer an English teacher abroad.