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  • APH
  • Veteran

    • 77

    • November 17, 2018, 12:32:33 pm
    • Seoul
Customs ID??
« on: May 20, 2019, 08:31:22 pm »
Ordered some clothes online and got a message on Kakao Talk from DHL saying I need to go online and give them my customs ID number?

Now, I have no idea what this is or how I get one.

If it has anything to do with identity verification online or iPin Iím screwed as that never works for me.

Any ideas?


  • JNM
  • The Legend

    • 4123

    • January 19, 2015, 10:16:48 am
    • Seoul, South Korea
Re: Customs ID??
« Reply #1 on: May 21, 2019, 12:11:52 pm »
Call DHL.

Most places accept a passport or ARC number.

For my DHL packages always, I always got a detailed email.


Re: Customs ID??
« Reply #2 on: May 21, 2019, 12:37:41 pm »
Also, you shouldn't need to do any online verification, and nobody uses i-PIN anymore. I don't even have one.

Just do the normal ARS verification on your phone.

But, like waygook.org user JNM said, you should be able to use your passport or ARC number, too.