December 13, 2018, 07:54:30 AM


Author Topic: Downloading files  (Read 585 times)

Offline libbyleo723

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Downloading files
« on: June 06, 2018, 04:35:38 PM »
Hi, I am a new user and just paid for my account.  I was looking at middle school lesson plans.  I see the paperclip for attached files for the lessons, but I can't click on it and I don't see anything else for downloading files.   How can I download files for the lesson plans?  Thanks.

Online Datasapien

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Re: Downloading files
« Reply #1 on: June 07, 2018, 11:50:55 AM »
I think you may also need to have 5+ posts in order to download. Guess they can do away with that policy now that there's a subscription to download, but hey-ho  :undecided:. Try posting a bit in some random threads to up your post count a little.
A noble spirit embiggens the smallest man.

Offline gagevt

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Re: Downloading files
« Reply #2 on: June 07, 2018, 12:18:55 PM »
Looking at your profile, it says your payment is pending. Once that clears I believe you should be able to download just fine. If I'm not mistaken the post-count rule is no longer in effect, but don't quote me on that.

Regarding payment info, I cannot see exact details, so I would have to pass your issue along to someone with more access than I. Let's hope your downloading issue resolves itself once your payment clears.
"The man who passes the sentence should swing the sword."

Offline lbvang90

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Re: Downloading files
« Reply #3 on: June 11, 2018, 03:00:47 PM »
I also cannot download any files. I paid for a year subscription in March but suddenly my subscription disappeared and nobody is helping me.