November 22, 2017, 08:53:43 PM

Author Topic: Bug reports and Site Issues  (Read 466 times)

Offline nzer-in-gyeongnam

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Bug reports and Site Issues
« on: November 06, 2017, 11:53:36 AM »
If you are having a repeated error or issue occur while using Waygook,

Please screenshot the error, and attach the file along with a brief description of the problem and number of occurrences.

Admin and moderators will follow this thread and try to help you in any way possible.

Thank you
"It's better to have tried and failed, than never to have tried at all!"
Teach this to your students... they'll thank you for it later!

Offline nzer-in-gyeongnam

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Re: Bug reports and Site Issues
« Reply #1 on: November 06, 2017, 11:58:41 AM »
Here is an example report:

I have had this issue this morning. I attempt to log in and the site tells me to wait 2 seconds and try again. This occurred 5 times in a couple of minutes. Finally it let me in, but it was not immediate. I logged off, and when I logged on again, I had the same issue. I can log in after some time but it was frustrating. Just letting you know there may be a bug.

Thank you
"It's better to have tried and failed, than never to have tried at all!"
Teach this to your students... they'll thank you for it later!

Offline What?What?

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Re: Bug reports and Site Issues
« Reply #2 on: November 06, 2017, 12:07:06 PM »
Here is an example report:

I have had this issue this morning. I attempt to log in and the site tells me to wait 2 seconds and try again. This occurred 5 times in a couple of minutes. Finally it let me in, but it was not immediate. I logged off, and when I logged on again, I had the same issue. I can log in after some time but it was frustrating. Just letting you know there may be a bug.

Thank you

Oh yeah I had this too, I thought it was just me.
People say nothing is impossible, but I do nothing every day.
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Offline DMZabductee

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Re: Bug reports and Site Issues
« Reply #3 on: November 06, 2017, 02:42:52 PM »
Here is an example report:

I have had this issue this morning. I attempt to log in and the site tells me to wait 2 seconds and try again. This occurred 5 times in a couple of minutes. Finally it let me in, but it was not immediate. I logged off, and when I logged on again, I had the same issue. I can log in after some time but it was frustrating. Just letting you know there may be a bug.

Thank you

Oh yeah I had this too, I thought it was just me.

You're def not the only one. Happened to me a lot recently. Today things are a lot faster though, maybe the upgrades are coming into effect?

Offline nzer-in-gyeongnam

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Re: Bug reports and Site Issues
« Reply #4 on: November 06, 2017, 03:28:05 PM »
Yes, new upgrades are coming into effect, this is why we are asking for reports.

How often did the example issue happen and is it every time you log in or just this morning? Try logging out again, and in, if the problem persists, then please update us. We are attempting to make the site as bug-free as possible and need your help to make that happen.
"It's better to have tried and failed, than never to have tried at all!"
Teach this to your students... they'll thank you for it later!

Offline Arsalan

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Re: Bug reports and Site Issues
« Reply #5 on: November 07, 2017, 03:41:24 AM »
The database was spiking due to certain queries, some changes were made, and it should have fixed the issue.  We're still monitoring it closely.
Carpe PM... ZzzzzZzzz ZzzzZzzz.

Offline What?What?

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Re: Bug reports and Site Issues
« Reply #6 on: November 07, 2017, 08:36:07 AM »
Logged in with no problem this morning.
People say nothing is impossible, but I do nothing every day.
-A.A. Milne

Online tanis62458

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Re: Bug reports and Site Issues
« Reply #7 on: November 07, 2017, 08:43:41 AM »
i had issues logging in yesterday also.  it wouldnt accept my password.  gave me the 2 second message as well.  had no problem logging in today.  just a side note, i thought maybe i just forgot my password cause i've  been logged in forever and i requested an email to change it.  never got an email.  so i thought maybe i used a different email account and tried that.  no email.     just thought i'd let you know

:police:

Offline Arsalan

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Re: Bug reports and Site Issues
« Reply #8 on: November 07, 2017, 08:46:28 AM »
i had issues logging in yesterday also.  it wouldnt accept my password.  gave me the 2 second message as well.  had no problem logging in today.  just a side note, i thought maybe i just forgot my password cause i've  been logged in forever and i requested an email to change it.  never got an email.  so i thought maybe i used a different email account and tried that.  no email.     just thought i'd let you know

:police:

I just doubled checked the e-mail logs, and it shows your inbox as non-existant.  This would be an error sent from the other server, in your case @yahoo.com.  Send me a personal message and I can resolve this with you.
Carpe PM... ZzzzzZzzz ZzzzZzzz.

Offline gagevt

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Re: Bug reports and Site Issues
« Reply #9 on: November 07, 2017, 10:50:30 AM »
I'm also not getting any login errors since last night! Yay!
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Offline What?What?

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Re: Bug reports and Site Issues
« Reply #10 on: November 20, 2017, 09:23:38 AM »
I get this error on and off. Today it is happening all the time.   >:(
People say nothing is impossible, but I do nothing every day.
-A.A. Milne